DENEMO™ — Privacy Policy

Updated January 3, 2023

DENEMO ("us", "we", or "our") operates this website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data. We use your data to provide and improve the website. By using the website, you agree to the collection and use of information in accordance with this policy.

Definitions

Website
Website is the DENEMO website operated by DENEMO.

Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data
Usage Data is data collected automatically either generated by the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit).

Cookies
Cookies are small files stored on your device (computer or mobile device).

Data Controller
Data Controller means the natural or legal person who determines the purposes for which and the way any personal information are processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.

Data Subject (or User)
Data Subject is any living individual who is using our Website and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Website to you.

Types of Data Collected

Personal Data

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions in any email we send or by contacting us.

Usage Data

We may also collect information on how the Website is accessed and used ("Usage Data"). This Usage Data may include information such as your IP address, browser type and version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, hashed identifiers derived from email addresses for cross‑device tracking for targeted advertising, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Website and we hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Examples of cookies we use:

  • Session Cookies — We use Session Cookies to operate our Website.
  • Preference Cookies — We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies — We use Security Cookies for security purposes.

Use of Data

DENEMO uses the collected data for various purposes:

  • To provide and maintain our Website
  • To notify you about changes to our Website
  • To allow you to participate in interactive features of our Website
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Website
  • To monitor the usage of our Website
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and information about goods, services and events similar to those you have already purchased or enquired about (unless you opt out)

Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), DENEMO's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. DENEMO may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and is not overridden by your rights
  • To comply with the law

Retention of Data

DENEMO will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when needed to strengthen security or improve functionality, or when legally required to retain for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to— and maintained on— computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. We take reasonable steps to ensure your data is treated securely in accordance with this Privacy Policy and no transfer will take place unless there are adequate controls in place.

Disclosure of Data

Law Enforcement
Under certain circumstances, DENEMO may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Legal Requirements
DENEMO may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation; protect and defend the rights or property of DENEMO; prevent or investigate possible wrongdoing; protect the personal safety of users or the public; or protect against legal liability.

Security of Data

We are committed to ensuring that your information is secure. We implement suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Do Not Track (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting your browser's settings.

Your Rights (GDPR)

If you are a resident of the EEA, you have certain data protection rights. DENEMO aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you or if you want it to be removed from our systems, please contact us at [email protected].

  • Right to access, update or delete the information we have on you
  • Right of rectification
  • Right to object
  • Right of restriction
  • Right to data portability
  • Right to withdraw consent

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

Your Rights (CCPA)

If you are a resident of California, you have certain data protection rights. To exercise these rights, contact [email protected]. Only you or an authorized agent may make a verifiable consumer request. You may only make a verifiable consumer request for access or data portability twice within a 12‑month period.

We will not discriminate against you for exercising any of your CCPA rights.

Service Providers

We may employ third‑party companies and individuals to facilitate our Website ("Service Providers"), provide the Website on our behalf, perform Website‑related services or assist us in analyzing how our Website is used. These third parties have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third‑party Service Providers to monitor and analyze the use of our Website.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt‑out by installing the Google Analytics opt‑out browser add‑on. For more information, please visit Google's Privacy & Terms page.

Behavioral Remarketing

DENEMO uses remarketing services to advertise on third‑party websites to you after you visited our Website. We and our third‑party vendors use cookies to inform, optimize and serve ads based on your past visits.

Google Ads (AdWords)
You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads from Google Ads Settings. Google also provides an Opt‑out Browser Add‑on to prevent data collection by Google Analytics.

AdRoll
AdRoll remarketing service is provided by NextRoll, Inc. You can opt out of personalized ads via AdRoll's Advertising Preferences page or the Network Advertising Initiative (NAI) opt‑out tool.

Links to Other Sites

Our Website may contain links to other sites not operated by us. If you click a third‑party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third‑party sites or services.

Children’s Privacy

Our Website does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you become aware that your child has provided us with Personal Data, please contact us and we will remove that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

SMS Privacy Addendum

Collection and Use of Personal Information
When you opt in to receive SMS notifications from us, we collect your phone number solely to send transactional updates, appointment reminders, service alerts, and promotional messages that you have explicitly agreed to receive.

Message Frequency & Costs
Message frequency may vary. Standard message and data rates may apply based on your mobile carrier plan.

Opt‑Out and Support
To stop receiving messages, reply STOP at any time. For assistance, reply HELP or contact us at [email protected]. If you request deletion of your personal data, we will remove your phone number from our records unless legally required to retain it. We may retain your number in a suppression list to ensure compliance with your opt‑out request.

No Sharing of SMS Opt‑In Data
We do not sell, rent, or share your SMS opt‑in data with any third parties, except those directly involved in delivering messaging services (e.g., SMS gateway providers). Your phone number will never be shared with advertisers or unrelated third‑party services.

Security of Your Information
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Legal Compliance
We adhere to applicable privacy laws and regulations, including the Telephone Consumer Protection Act (TCPA) and other relevant data protection laws. By opting in, you agree to receive SMS messages in accordance with these regulations.

Terms & Privacy Policy
By opting in, you agree to our Terms and Conditions and Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us: